Upon checkout, your shipping cost will be applied (shipping rates may vary). A shipping confirmation email with a tracking number will be sent to your registered email.

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse. THIS DOES NOT INCLUDE PRE-ORDER STYLES!

Washco Apparel is NOT responsible for: 

1.) Delays with shipping

2.) Products that are lost or damaged in the mail. The US Postal Service, Fed-Ex, or UPS will be responsible once we ship the packages. 

3.) Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package. 

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed. 

All of our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. 

Carrier Contact Numbers: 

USPS: 1-800-275-8777

UPS: 1-800-742-5877

Fed-Ex: 1-800-463-3339

We are not responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be liable for USPS guarantees. If the item is not delivered in time, please contact the carrier directly. we will NOT refund additional shipping charges if the carrier fails to meet their guaranteed shipping times. 


It is the responsibility of the buyer to make sure that they enter their shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. 

If you need additional help with an order in regards to shipping, please email customer services at Please include your order number and 'Shipping Questions" in the subject. Thank You!